Operating information

This page lists planned network service work and operational notifications. We strive to keep this page up to date all the time. For operational information regarding our mobile services, please see our page with geographical operational information for mobile services.

Current Network problems
There are currently no network problems.
PLANNED NETWORK SERVICE WORK
Ref.no Description
5cb4578f
Item last updated:
Mon, 15 Apr 2019, 10:24
Affects region:
Denmark, Finland, Norway, Sweden, United Kingdom
Work will begin:
Sat, 27 Apr 2019, 22:00
Expected completion:
Sun, 28 Apr 2019, 01:00
Service maintenance
Telavox will perform database maintenance work between 00:00 and 03:00 on the 28th of April, in order to improve our services. The estimated downtime during the maintenance window is 5 minutes. During the maintenance window it won't be possible to change active profiles or send chat messages in our applications.

The maintenance work affects our customers in Sweden, Denmark, Norway, Finland and the United Kingdom.

Earliest start: 2019-04-28 00:00 (CEST)
Latest finish: 2019-04-28 03:00 (CEST)
Estimated downtime during the maintenance window is up to 5 minutes.
EXPIRED OPERATIONAL NOTIFICATIONS
Ref.no Description
5cb426ae
Item last updated:
Mon, 15 Apr 2019, 08:05
Affects region:
Denmark
Disturbance - SMS Denmark
Timezone: CEST
Incident start date/time: 2019-04-15 08:33
Current ETR: Not yet estimated

Current progress report:
2019-04-15 08:33
Alarms raised Investigation ongoing

2019-04-15 08:33
Our mobile service provider informs that there is currently an intermittent problem on sending SMS in Denmark. Troubleshooting is ongoing

2019-04-15 08:46
Our mobile service provider informs that the service is back to normal again. Extended monitoring will continue during the upcoming hours

2019-04-15 10:00
Our mobile service provider informs that the problem is solved. Extended monitoring will continue

* Old operational notifications that are not grey have been updated during the past 24 hours.