This page lists planned network service work and operational notifications. We strive to keep this page up to date all the time. For operational information regarding our mobile services, please see our page with geographical operational information for mobile services.
Item last updated:Service maintenance
Work will begin:
Telavox will perform database maintenance work between 00:00 and 03:00 on the 28th of April, in order to improve our services. The estimated downtime during the maintenance window is 5 minutes. During the maintenance window it won't be possible to change active profiles or send chat messages in our applications.
The maintenance work affects our customers in Sweden, Denmark, Norway, Finland and the United Kingdom.
Earliest start: 2019-04-28 00:00 (CEST)
Latest finish: 2019-04-28 03:00 (CEST)
Estimated downtime during the maintenance window is up to 5 minutes.
Item last updated:Disturbance - SMS Denmark
Incident start date/time: 2019-04-15 08:33
Current ETR: Not yet estimated
Current progress report:
Alarms raised Investigation ongoing
Our mobile service provider informs that there is currently an intermittent problem on sending SMS in Denmark. Troubleshooting is ongoing
Our mobile service provider informs that the service is back to normal again. Extended monitoring will continue during the upcoming hours
Our mobile service provider informs that the problem is solved. Extended monitoring will continue
* Old operational notifications that are not grey have been updated during the past 24 hours.