Our call widget is used to display more info during a call. You can also use it to open dynamic URLs customized with information related to the call, such as the caller’s number or the queue the call is coming from.
It can also be used to display information from the caller or a third-party system by using customized integrations in your PBX together with a call widget.
Schedule customized events and holidays in your switchboard. Save time by applying changes in bulk and ensure your IVRs and queues are always updated with the correct opening hours.
Make it easy to keep customers informed via SMS before, during or after an incoming call.
My overview, under the switchboard tab in our softphone, provides an overview of your queues and agents, including number of calls in queue, logged in and available users and longest waiting time.
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