Use landline telephones to make, answer and transfer calls while being able to be part of the company switchboard. Fixed telephony requires a fixed price.
We’re constantly loading our telephony with a host of smart features that make your workday easier. Here are a few examples that our customers love.
Automatically display more information during a call. Create and customize your widget to suit your needs.
Full control of your calls. Everything transcribed, searchable, and shareable – with no manual work.
Bring your entire company's telephony in your pocket with the Telavox mobile app. Make calls, chat with colleagues, monitor real-time statistics, and manage the switchboard – directly on your mobile.
As an administrator, you have complete control through the portal. Changes and updates to your telephony and switchboard take effect instantly in real time.
In the app, you can click on a specific queue to view response rates, waiting times, call duration, and service levels in real-time.
Fixed telephony means using a traditional landline to handle calls, while softphone allows you to handle calls via a computer or mobile app over the internet.
A softphone is software that allows you to make and receive calls over the internet via your computer or mobile, instead of a traditional telephone. A softphone can also be called a VoIP client, IP telephony, digital phone or internet phone. It works just like a regular phone, but you use your device’s microphone and speaker instead of a physical handset. With softphone, you get access to all the usual phone features, such as call history, call forwarding and voicemail, directly on your computer or smartphone.
Our AI technology captures and summarizes your conversations so that no important information is lost, saving you time and allowing you to focus fully. The result? A more efficient workday where all important information is gathered and easily accessible.
