Our fixed telephony and softphone
Our fixed telephony
Use landline telephones to make, answer and transfer calls while being able to be part of the company switchboard. Fixed telephony requires a fixed price.
Our softphone
Part of your PBX
Easy to administer
Accelerate with our AI
Our integrations
Popular features for everyone in the team
We’re constantly loading our telephony with a host of smart features that make your workday easier. Here are a few examples that our customers love.
Call widget
Automatically display more information during a call. Create and customize your widget to suit your needs.
Transcribe calls
Full control of your calls. Everything transcribed, searchable, and shareable – with no manual work.
Mobile app
Bring your entire company's telephony in your pocket with the Telavox mobile app. Make calls, chat with colleagues, monitor real-time statistics, and manage the switchboard – directly on your mobile.
Admin Portal
As an administrator, you have complete control through the portal. Changes and updates to your telephony and switchboard take effect instantly in real time.
Call statistics
In the app, you can click on a specific queue to view response rates, waiting times, call duration, and service levels in real-time.
Integrate with your
favorite systems
Do you have questions? We have the answers
What is the difference between fixed telephony and softphone?
Fixed telephony means using a traditional landline to handle calls, while softphone allows you to handle calls via a computer or mobile app over the internet.
What is softphone?
A softphone is software that allows you to make and receive calls over the internet via your computer or mobile phone, instead of a traditional telephone. A softphone can also be called a VoIP client, IP telephony, digital phone or internet phone. It works just like a regular phone, but you use your device’s microphone and speaker instead of a physical handset. With softphone, you get access to all the usual phone features, such as call history, call forwarding and voicemail, directly on your computer or smartphone.
How is AI used to improve our conversations?
Our AI technology captures and summarizes your conversations so that no important information is lost, saving you time and allowing you to focus fully. The result? A more efficient workday where all important information is gathered and easily accessible.