My overview is a page under the switchboard tab of our softphone that shows you an overview of your queues and agents. In the overview, you can see metrics such as how many calls are queued, how many users are logged in and available, and the longest wait time for your queues.
Schedule customized events and holidays in your switchboard. Save time by applying changes in bulk and ensure your IVRs and queues are always updated with the correct opening hours.
Make it easy to keep customers informed via SMS before, during or after an incoming call.
The connection feature allows you to easily connect our telephony with devices such as conference phones, analog fax machines or intercoms.
We help you make every working day a little easier and more enjoyable. Discover what we can do for you!
