Let information in your systems guide call handling when your customers call into your switchboard. Do you want to automatically route the call to the customer’s account manager or to a VIP queue? Maybe you want to collect the customer’s order number before the call and connect the customer to the right department? We give you the building blocks to perfect all your unique needs right in our app.
Find out more about our integrations.
Personal webhooks make it easy to automate activities either when we answer, make or end a call. Connect your telephony to your existing system, such as your CRM, and trigger automatic events in your third-party system.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize operations and make data-driven decisions.
With the integration to your help desk, you get a full overview of the customer picture directly in your current system when someone calls. Your calls are automatically linked to existing tickets, saving time and providing better traceability for better transparency and faster case management.
We help you make every working day a little easier and more enjoyable. Discover what we can do for you!
