Seamless integration between Telavox and Microsoft Teams

The integration between Telavox and Microsoft Teams allows you to easily synchronize your availability, contacts and calendar in real time. Whether you’re in a meeting or an ongoing call, your status is automatically updated in both platforms – so you’re always properly available.

• Presence Sync: Synchronize your availability between Telavox and Teams. Are you busy in a meeting? The system automatically disconnects you from support queues and shows your status in real time.
• Business telephony directly in Teams: Make, answer and manage calls without having to switch applications. Your switchboard is always within reach, and you can easily communicate both internally and externally.
• International calls at affordable rates: With Telavox, you can make outgoing calls to anywhere in the world, directly from Teams, at affordable rates.

Full control over calls

With Telavox in Teams, you get access to a range of features that make call management easy and flexible:

• Incoming call notifications: Get notifications directly in Teams and manage calls there. Transfer calls, or choose to answer them from your landline, mobile or PBX.
• Flexible caller ID: Decide which number is displayed when you call out – whether it’s your mobile number, fixed office number or company switchboard number.
• Outlook integration: All your contacts from Outlook Exchange are available, so you can call them directly, whether they use Teams or not.

Getting started

The integration requires valid licenses from both Telavox and Microsoft. Your Customer Success Manager will guide you through the process and make sure it goes smoothly.

Already a customer? Contact our support department to get started.