With our ticketing service, support tickets are automatically created from incoming calls directly in the app. You can easily collaborate with colleagues by sharing internal notes and letting our AI service summarize the call for you. This way, you’ll always have a full overview of ongoing and closed tickets, simplifying management and improving service for your customers.

Read more about our case management here.

Would you rather integrate with your existing case management system? Read more about our integrations here.

Case management

For incoming calls, tickets are created automatically. You can share the ticket with colleagues, view the history, and send SMS to the caller. You can also use AI to transcribe and summarize the interaction with a single click.

Other popular features

Case management with AI

Let our AI tool capture and summarize your customer calls for more efficient case management.

Case management with WhatsApp

Support customers directly via WhatsApp - quickly, easily and personally, in a messaging platform they know.

Cooperate on cases

Collaborate on cases allows you to work together with colleagues in a smooth and efficient way through shared workspaces.

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