By using categories on tickets, you can easily organize and sort incoming tickets based on their type or priority. This helps your team focus on the right tickets and ensures that nothing falls through the cracks. Categories can be customized to suit your company’s specific needs, making it easier to identify and resolve tickets based on their category.
Let our AI tool capture and summarize your customer calls for more efficient case management.
Support customers directly via WhatsApp - quickly, easily and personally, in a messaging platform they know.
Collaborate on cases allows you to work together with colleagues in a smooth and efficient way through shared workspaces.
We help you make every working day a little easier and more enjoyable. Discover what we can do for you!
