Collaborate on cases allows you to work together with colleagues in a smooth and efficient way through shared workspaces. Users can view, edit and comment on ongoing cases, improving coordination and reducing the risk of mistakes. The feature facilitates clear communication between coworkers, allowing cases to be handled faster and in a more structured way.
Let our AI tool capture and summarize your customer calls for more efficient case management.
Support customers directly via WhatsApp - quickly, easily and personally, in a messaging platform they know.
Add internal notes on cases for better team communication.
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