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Reports allow you to create customized reports based on different key figures and parameters. The reports can be created manually or automatically sent to selected email addresses based on your scheduling. This tool is ideal for monitoring targets, identifying trends and finding areas for improvement. Reports can be customized according to specific needs, giving you deeper insights into your company’s performance.

Reports

Generate detailed reports to analyze performance and identify areas for improvement.

Other popular features

PowerBI integration

With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize operations and make data-driven decisions.

Dashboard

Create different dashboards to keep track of how your agents are doing throughout the day. Choose to create dashboards for your queues or agents for a clear overview.

Call statistics

View statistics by day, week or month, monitor them in real time - directly in our app. Want reports? Easily set them up and schedule them as needed in our admin portal.

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