With many calls to sort, manage and distribute, a case management system that gives you a clear overview of all customer cases is essential for effective collaboration. Voilá.
Cases are created directly from incoming calls. You can easily see which tickets have been handled and which are active.
You assign cases to the right person for faster handling and enable a better customer experience.
You share information and notes directly on the case with your colleagues. Collaborate smoothly between departments.
Let our AI tools capture and summarize your calls and suggest tags for more efficient handling.
Streamline case management and improve communication between colleagues and with customers.
Time to digitize your case management?
With our ticketing service, support tickets are automatically created from incoming calls directly in the app. You can easily collaborate with colleagues by sharing internal notes and letting our AI service summarize the call for you. This way, you’ll always have a full overview of ongoing and closed cases, simplifying management and improving service for your customers. Would you prefer to integrate with your existing case management system? Read more about our integrations here.
AI makes your work easier: it automatically transcribes your calls, sorts tickets and suggests quick responses to emails. This means that customer service can work faster and customers get better help.
Absolutely! With our mobile app, you can easily manage cases even when you’re on the go. The app makes it easy to collaborate with colleagues, pick up important calls and follow up on cases – wherever you are.
