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Business Telephony

Business telephony

Fixed telephony and softphone

Features

Transcribed calls

Mobile app

Calendar integration

Call Recording

Admin Portal

Call statistics

All features

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Queue system

Call monitoring

Mobile app

Call strategy

Admin Portal

Callback

Availability status

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Integrations
AI

AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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Home Features and functions Integrations Calendar integration

Calendar integration

Create a direct link between your regular calendar and your Telavox profile status. You continue to plan your days as usual in the calendar, and we will ensure that you are forwarded correctly.

Other popular features

Personal webhooks

Personal webhooks make it easy to automate activities when we answer, make, or end a call. Connect your telephony to your existing system, such as your CRM, and trigger automatic events in your third-party system.

PowerBI integration

With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize your business and make data-driven decisions.

Help desk integrations

With integration into your help desk, you get a complete overview of the customer directly in your current system when someone calls. Your calls are automatically linked to existing tickets, which saves time and provides better traceability for better transparency and faster case management.