Manage all incoming tickets directly in the Telavox app, whether they come in via email, calls, or WhatsApp.
Manage all incoming tickets from calls, email, and WhatsApp directly in the Telavox app. Distribute tickets to the right person, add internal notes, invite colleagues, and reply to the customer directly from the same place.
A ticket is created directly from incoming calls.
Manage your email tickets directly in our ticket management system.
Let AI summarize your customer communication for easier management.
Easily collaborate within the team with internal notes.
Messages via WhatsApp create a ticket in the app.
Follow all customer history in a clear thread within your ticket management system.
For every incoming call, a ticket is automatically created in the Telavox app.
Incoming customer tickets via your Outlook email automatically land in your ticket management system.
Manage inquiries via WhatsApp messages as incoming tickets.
Reply via SMS or email to the customer directly from the ticket management system.
