Benefits of Telavox and BankID
- Easy and secure identification
Validate customer identity directly in the Telavox platform. This makes it easy to handle cases that require secure identification, while maintaining a high level of security. - Integrated directly into the call flow
Initiate BankID verifications directly during the call, simplifying the process for both you and the customer without having to switch between systems. - Time efficiency and increased security
Managing identification and communication on a single platform saves time and avoids separate identification processes, allowing you to confirm your customer’s identity quickly and securely. - Increase trust with your customers
Offer a safe and secure handling of sensitive cases, which strengthens the trust of your customers. - Simplify the workflow for your agents
Your agents can quickly and easily perform verifications directly in Telavox, streamlining workflow and reducing administration.
Getting started
Getting started with BankID in Telavox is easy. If you’re already a customer, take a look at our support and installation document for further guidance. Your Customer Success Manager is also on hand to guide you through the process and ensure a smooth implementation.