Our switchboard provides a clear overview of how your communication functions internally and how customers are handled when they contact you. For example, you can see the length of your phone queues, how many calls have been answered, and the average call length. Review statistics per day, week, or month, monitor them in real time, or request standing reports. If you use Microsoft’s Power BI, you can easily generate graphs and information there; otherwise, you can retrieve the statistics as raw data for your own reports and tools.
