Designing for safety

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Services are never more secure than how they are used by the user. Sometimes even increased barriers can rather create a more insecure IT environment. With the user and the user experience in focus, it is easier to have both more satisfied users and higher security. Three lessons learned:

  • Make it easier to stay safe with smart design.
  • Don’t make assumptions, read what the experts say.
  • By focusing on the user, it is easier to achieve both higher user satisfaction and higher security.

Speaker: Henrik Thorvinger, Head of Product Design at Telavox

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