Business Telephony

Telephony

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Mobile app

Admin portal

Calendar integration

Contact lookup

Call recording

Availability status

Transcribed calls

Call statistics

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Integrations
Salesforce

Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.

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Zendesk

Gather all essential functions in one place without switching between tools. Combine telephony and help desk in the same platform.

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Integrations

Hubspot

Microsoft Dynamics

Freshdesk

Microsoft Entra ID

Pipedrive

Microsoft Teams

Google Workspace

BankID

PowerBI

Custom integrations

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Respecta Oy
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Crona Software
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Blog

Here you’ll find our blog posts on everything from the latest trends in business communication to practical tips for optimizing your Telavox solution. Get inspired and stay updated!

General

Why you should integrate case management with your telephony

One of the best tools for managing calls is a case management system. They help businesses resolve issues so that no questions fall through the cracks.

Technology

5 reasons to connect your telephony to Teams

Telephony + Teams is a winning combo! Microsoft Teams is a perfect platform to link with your PBX to create a smart telephony system.

Webinar

Telavox for trade

Are you constantly looking to improve your customer service and working methods? Telavox makes your life easier by streamlining your calls and bringing your business communications together in one smart platform. This gives you more time for what matters: your customers. Let us show you how!

General

Easier compliance with Telavox

Compliance is more important than ever. Here we guide you on how to ensure your business complies with MiFID telephony regulations.

General

How to improve your customer service with Contact Lookup

Instead of spending valuable time looking for customer information when someone calls - let your CRM find the information you need. Contact Lookup is an integration from Telavox that fits most popular CRM systems. Here's how you can improve the customer experience with Contact Lookup.

General

How to maximize your retail telephony solution

The retail landscape has become more digital as e-commerce has grown and customer expectations have changed. How can UCaaS address this?

General

How programmability can improve your call experience

Wouldn't you like to simplify your work life and deliver a better call experience for your customers? That's exactly what programmability can do!

What's new

Telavox recognized by Forrester

Technology

Boost your e-commerce with the right telephony solution

E-commerce businesses are booming, and it doesn't look like the industry is going to slow down either. But can you keep up with the increasing demand? One way to ease the burden is to use a communication solution that makes life easier for both customers and staff.

Webinar

Fall School: Statistics in Meridix and Power BI

How about having all the statistics from your switchboard available directly in your statistics tool? Visualize and analyze your company's call statistics in custom graphs, charts, lists and more.

Webinar

Autumn School: Advanced Nodes (part 2)

Continuation of the last session on Advanced Nodes, here with a focus on HTTP Requests. What is it and how can you use it to create smarter call flows?

General

How Telavox Academy makes user onboarding easy and efficient

Today, everything is becoming more virtual, including learning. Students can easily access knowledge without affecting quality. Telavox Academy was launched in spring 2022 to make learning using our platform fun and innovative.

Here's what Linda Heiskanen, Commercial Project Manager at Telavox, says about Telavox Academy

Telephony

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PBX

Tickets

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Salesforce

Zendesk

Integrations

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EXPLORE

OTHER

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Telephony

The company

Solutions

OTHER

resources

Telefoni

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Telephony

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