Blog

Here you’ll find our blog posts on everything from the latest trends in business communication to practical tips for optimizing your Telavox solution. Get inspired and stay updated!

Maintaining business IT security from home is not easy. Here are the challenges we face when working from home and how to overcome them.
Do you know what the rules are for recording calls at work? Here we go through everything you need to know.
Today, almost everyone takes their business phone abroad. But if you're not on top of your mobiles, you could be facing a hefty bill at the other end!
Helping customers in different languages can be a challenge. Here are some practical tips on how to manage a multilingual support team.
How often do you review your company's digital security? Here's how you can do a quick security check in just 10 minutes.
Tired of information silos and administration? Integrating your cloud exchange and CRM system will save you time and money. Here are 5 reasons to integrate!
SIP trunk and VoIP are two concepts that are related but maybe not as you thought. Here we explain the concepts!
What is a SIP trunk? How does SIP work and how can your business benefit from the technology? We clarify the concept and the benefits of the technology.
How do you use your company's switchboard statistics? Are you just looking at how you can respond faster - or are you thinking about what actually matters most to the customer?
Is there anything better than brand new features? Here we tell you what's new in Telavox and take a deep dive into our CRM integrations
During the pandemic, many of us are working from home with a variety of tools. With the help of smart solutions and integrations, we can gather everything in one place!
Services are never more secure than how they are used by the user. Sometimes even increased barriers can rather create a more insecure IT environment. With the user and the user experience in focus, it becomes easier to get both more satisfied users and higher security.