Blog | Page 3 of 9 | Telavox | Business Telephony for Modern Companies

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Business Telephony

Business telephony

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All features

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Nyhet

Telavox Studio

Queue system

Call monitoring

Mobile app

Call strategy

Admin Portal

Callback

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Integrations
AI

AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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What's new

News! Meet the new Operator – designed for those who work in the PBX every day.

We are now launching Operator, a modern and web-based operator console that replaces the previous...

Technology

5 reasons to connect your telephony to Teams

Telephony + Teams is a winning combo! Microsoft Teams is a perfect platform...

Webinar

Telavox for trade

Are you constantly looking to improve your customer service and working methods? Telavox...

General

Easier compliance with Telavox

Compliance is more important than ever. Here we guide you on how to...

General

How to improve your customer service with Contact Lookup

Instead of spending valuable time looking for customer information when someone calls -...

General

How to maximize your retail telephony solution

The retail landscape has become more digital as e-commerce has grown and customer...

General

How programmability can improve your call experience

Wouldn't you like to simplify your work life and deliver a better call...

What's new

Telavox recognized by Forrester

We are pleased that Telavox has been named a Contender in the Forrester...

Technology

Boost your e-commerce with the right telephony solution

E-commerce businesses are booming, and it doesn't look like the industry is going...

Webinar

Fall School: Statistics in Meridix and Power BI

How about having all the statistics from your switchboard available directly in your...

General

How telephony helps manufacturers manage a diverse workforce

Although production and manufacturing companies have become better at digitizing and automating, telephony...

General

Infographic: How waiting time affects the customer experience

We've all been in situations where we've waited for a company's customer service....

General

8 tips for a professional welcome message

First impressions are super important - especially when your customers contact you. If...

General

Queuing systems – how to make it as efficient as possible

Smarter call handling leads to shorter call queues. Your customers won't get frustrated...

General

How to manage your company mobile subscription when someone leaves

Has someone quit, gone on parental leave or gone on sick leave? Here...

General

How to manage your company’s phone licenses

In the Telavox admin portal, it's super easy to add, cancel, rebind and...

General

Telavox live chat – more sales, more leads, higher customer satisfaction

Telavox Widget makes it easier to be available. You never miss a deal...

General

Get more productive employees by teleworking from home

Remote working from home is becoming increasingly common. But do your employees have...

General

How to strengthen your company’s IT security when working from home

Maintaining business IT security from home is not easy. Here are the challenges...

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