Blog | Page 4 of 9 | Telavox | Business Telephony for Modern Companies

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Business telephony

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Nyhet

Telavox Studio

Queue system

Call monitoring

Mobile app

Call strategy

Admin Portal

Callback

Availability status

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Integrations
AI

AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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What's new

New! Capture every call with AI Assist

We are now releasing new features in AI Assist! With AI Assist, calls are recorded,...

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How Telavox Academy makes user onboarding easy and efficient

Today, everything is becoming more virtual, including learning. Students can easily access knowledge...

Webinar

Autumn School: Advanced Nodes (part 1)

Customize your call flows with Advanced Nodes! But how do you do it?...

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Why should you upgrade to a UCaaS solution?

Are you still stuck with the same old PBX solution? Then it's time...

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5 ways telephony can nurture customer relationships during economic uncertainty

In times of economic uncertainty, businesses face many challenges when it comes to...

General

Become an agile business in an uncertain market with a cloud exchange

In today’s rapidly changing business landscape, flexibility is the key to success. The...

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More efficient production: 5 benefits of UCaaS for manufacturing companies

Learn how UCaaS can benefit manufacturing companies: streamline operations, improve collaboration, become more...

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How telephony helps manufacturers manage a diverse workforce

Although production and manufacturing companies have become better at digitizing and automating, telephony...

General

Infographic: How waiting time affects the customer experience

We've all been in situations where we've waited for a company's customer service....

Webinar

Spring School Part 5 – CRM Integrations: Contact Lookup

Here we show our Contact Lookup integrations for contact search....

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Call recording and GDPR – everything you need to know

Do you know what the rules are for recording calls at work? Here...

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Traveling by company mobile phone – how does it work?

Today, almost everyone takes their business phone abroad. But if you're not on...

General

The best ways to manage a multilingual support team

Helping customers in different languages can be a challenge. Here are some practical...

General

How to update your company’s security in 10 minutes

How often do you review your company's digital security? Here's how you can...

General

5 reasons to integrate your cloud PBX with CRM

Tired of information silos and administration? Integrating your cloud exchange and CRM system...

General

How to make the best use of statistics from your company’s switchboard

How do you use your company's switchboard statistics? Are you just looking at...

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Holiday checklist for entrepreneurs

In the run-up to the holidays, there is often a lot to think...

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Sweden’s IT managers

How should you think about IT security and teleworking? How can IT professionals...

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Small business PBX: How to choose the right provider

What to consider when getting a telephone exchange for a small business? We...

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