Blog | Page 5 of 9 | Telavox | Business Telephony for Modern Companies

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Business telephony

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Nyhet

Telavox Studio

Queue system

Call monitoring

Mobile app

Call strategy

Admin Portal

Callback

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Integrations
AI

AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control over your...

Webinar

Spring School Part 2 – Switchboard Services

Welcome to the second Spring School webinar of the year. This time we...

Webinar

Spring School Part 1 – How to manage users

Welcome to the first Spring School webinar of the year. Here we talk...

General

8 tips for a professional welcome message

First impressions are super important - especially when your customers contact you. If...

General

Queuing systems – how to make it as efficient as possible

Smarter call handling leads to shorter call queues. Your customers won't get frustrated...

Technology

What is a cloud gearbox?

With a cloud PBX, your business gets one solution for all its communications:...

Technology

What is a telephone exchange?

What is a company switchboard? In short: your company's private communication network. Find...

Technology

What is Interactive Voice Response (IVR) and why do you need it?

Interactive Voice Response (IVR) allows the caller to get to the right person...

General

How to manage your company mobile subscription when someone leaves

Has someone quit, gone on parental leave or gone on sick leave? Here...

Technology

eSIM – everything you need to know about the SIM card of the future

Do you know about eSIM and how you would benefit from it? We'll...

General

Buying a phone at work – what applies?

Can I get VAT back when I buy a mobile phone at work?...

General

Find the right IP telephony plan for your business

No matter where you are, you can call the same number as long...

General

How to write a good phone policy – step by step

It's time to update your phone policy if you've installed a new telephony...

General

Why your business needs a phone policy – and what it should look like

What should be included in a business phone policy? Everyone should have one,...

General

10 tips for a better website chat

We give our top tips on how to maximize your website chat -...

General

Keep this in mind when choosing the phone number for your business

How to choose the right phone number for your business? We list everything...

General

Avoid these mistakes when buying business telephony

Is it time to update your company's switchboard and telephony services? Then there...

General

4 reasons to install live chat on your website

Live chat on your website can be valuable in a number of ways...

General

How to protect yourself against phone scams

Phone scams are on the rise and can affect anyone. What should you...

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