Learn how UCaaS can benefit manufacturing companies: streamline operations, improve collaboration, become more agile, boost customer service and reduce costs.

Although production and manufacturing companies have become better at digitizing and automating, telephony is still a must. Whether it's internal communication within a factory or coordinating different sites and offices, telephony plays a key role in making the industry more efficient.

We've all been in situations where we've waited for a company's customer service. It could be standing in line at the grocery store or waiting on the phone for them to take your call.

First impressions are super important - especially when your customers contact you. If you don't respond, you need a professional welcome message. This is how you do it!

Smarter call handling leads to shorter call queues. Your customers won't get frustrated and agents will be more efficient - win-win!

Has someone quit, gone on parental leave or gone on sick leave? Here are our top tips for getting your colleague's mobile subscription unblocked, without any hassle.

In the Telavox admin portal, it's super easy to add, cancel, rebind and upgrade phone licenses. Read more here!