How Telavox Academy makes user onboarding easy and efficient

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Today, everything is becoming more virtual, including learning. Students can easily access knowledge without affecting quality. Telavox Academy was launched in spring 2022 to make learning using our platform fun and innovative.

This is what Linda Heiskanen, Commercial Project Manager at Telavox, says about Telavox Academy:

“We want to make sure that all our customers and partners have the opportunity to dive deep into the world of Telavox with access to a wealth of material. By using the Academy, users can quickly get up to speed with our platform and learn tips and tricks to take their Telavox experience from good to great. If you need to refresh your memory on a particular thing, Telavox Academy can help you with that.”

She continues:

“We knew that our course offering would be extensive, so we chose to launch the Telavox Academy courses in four stages: first in April, then in June, October and December 2022.

We have now published the initial courses we wanted to offer our customers and partners. Now we’re keeping a close eye on the material we have so far and making sure we update the content whenever needed. We also review requests for additional content for new features and updates. We want to enable customers and partners to learn continuously!”

How to access the Telavox Academy

It was important for us to make Telavox Academy easily accessible. It is free to use for those who are already Telavox customers. To get started, customers can get in touch with their contact person at Telavox who will then take care of onboarding and adding new users to the Academy.

“Developing Telavox Academy has been a long and educational process. I want to thank all the experts and those who helped us make Telavox Academy what it is today. We want to give a wow experience to as many people as possible,” concludes Linda Heiskanen

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