Benefits of Telavox and 1CRM contact tracing

  • Get customer information directly
    See who is calling and get important information in Telavox before you answer. This allows you to handle the call quickly and efficiently.
  • Streamline your workflow
    All relevant data is automatically retrieved from 1CRM, reducing manual work and streamlining workflow.
  • Easy access to customer profiles
    One click takes you directly to the customer’s profile, where you get full information to provide better support.

Getting started

Getting started with 1CRM in Telavox is easy. If you’re already a customer, take a look at our support and installation document for further guidance. Your Customer Success Manager is also on hand to guide you through the process and ensure a smooth implementation.

1CRM

CRM-system
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Included in the following subscriptions:

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