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Muntra

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The Telavox AI receptionist answers phone calls so you can focus entirely on what matters: your patients. With the integration to Muntra, the AI receptionist handles bookings, rescheduling and cancellations, patient matters and inquiries.
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Efficient booking management

The Telavox AI receptionist is always ready to receive calls and ensure that no patients are left without help. By automatically handling bookings directly in your Muntra calendar, the risk of double bookings and missed calls is eliminated.

Smooth rescheduling and cancellation

Changes in patients’ appointments are inevitable, but with the Telavox AI receptionist, handling rescheduling and cancellations becomes simple and smooth. The AI receptionist carries out these changes for your patients directly during the call.

Transfer the call when needed

When needed or when patients request to speak with someone at the clinic, the AI receptionist can easily transfer the call to you. For incoming transferred calls, you can see the patient’s name and a link to their medical record in the Telavox app.

Answers common questions

In addition to handling bookings, our AI receptionist is equipped to quickly and efficiently answer common questions from your patients. Whether it concerns treatments, prices, opening hours or specific clinic policies, the AI provides accurate and up-to-date answers.

Requirements for Telavox integration with Muntra

  • Telavox AI Receptionist license
  • Muntra license

Getting started

If you are an existing Telavox customer, contact your customer success manager for help getting started.

Not a Telavox customer yet?
Contact our sales team for assistance.

Benefits of integrating Muntra with Telavox

Optimize your patient communication by integrating Telavox with Muntra.
Save time, improve the patient experience and streamline workflows for your clinic.

More efficient patient service

Handle all your phone calls directly in Muntra. Save time by having all information gathered in one place and increase efficiency in every patient contact.

Personal patient experiences

Get direct access to important patient information during the call. Deliver a more informed, smooth and personal patient experience without having to switch between tools.

Reduced administration

Automate large parts of the manual work of registering and updating patient data. Focus on what really matters – your patients.

Frequently asked questions and answers

  • Answer phone calls with Telavox AI Receptionist
  • Answer common questions about treatments and prices, for example
  • Help patients book, cancel or reschedule appointments
  • Forwarding calls to coworkers
  • A Telavox AI Receptionist license
  • A Muntra license
  • Telavox automatically retrieves patient information from Muntra when a call comes in
  • You can see all relevant patient information directly in the call along with a link to the medical record

Get a tailored demo and quote for your business

See how Telavox can save time and improve communication in your business. Our experts will guide you through a demo and give you a tailored quote.
  • Book a demo
  • Get a free quote
  • Exploring use cases

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