Benefits of Telavox and Power BI

• Visualize your call statistics
  Gain insight into agent activity, call volumes, queue times and much more – all presented in clear, easy-to-analyze formats.
• Customize the display of your data
  Create custom visualizations in the form of graphs, charts and lists to give you the overview you need. Analyzing your exchange statistics has never been easier.
• Increase your efficiency
  With easily accessible statistics and Power BI
  powerful analytical tools, you can optimize your switchboard and streamline operations based on concrete insights.

Getting started

Getting started with Power BI in Telavox is easy. You need access to the free or pro version of Power BI, and a contract with Telavox. If you’re already a customer, take a look at our support and installation document for further guidance. Your Customer Success Manager is also on hand to guide you through the process and ensure a smooth implementation.