Blog | Page 2 of 9 | Telavox | Business Telephony for Modern Companies

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Business Telephony

Business telephony

Fixed telephony and softphone

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Transcribed calls

Mobile app

Calendar integration

Call Recording

Admin Portal

Call statistics

All features

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PBX

PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Tickets

Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Popular features

Nyhet

Telavox Studio

Queue system

Call monitoring

Mobile app

Call strategy

Admin Portal

Callback

Availability status

All features

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Integrations
AI

AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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What's new

New! Capture every call with AI Assist

We are now releasing new features in AI Assist! With AI Assist, calls are recorded,...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

General

Trend forecasts for business telephony and customer support in 2025

A positive customer experience is crucial to stand out in today’s competitive environment....

What's new

Update voicemails easier than ever

No more recording over and over again to update your voicemail! With our...

Webinar

Spring School Part 6 – Softphone

Welcome to the sixth and final Spring School webinar of the season. Here...

General

Signs that your business phone system has become outdated

Telephony is more advanced than calls, SIM cards and data. With a telecom...

General

What your operator doesn’t want you to know

What is a modern telephony solution? Modern business telephony is flexible, can be...

General

5 trends shaping the future of customer experience in 2024

What are the top customer experience (CX) trends for 2024? Find out the...

General

Why you should integrate case management with your telephony

One of the best tools for managing calls is a case management system....

Technology

5 reasons to connect your telephony to Teams

Telephony + Teams is a winning combo! Microsoft Teams is a perfect platform...

General

Easier compliance with Telavox

Compliance is more important than ever. Here we guide you on how to...

General

How to improve your customer service with Contact Lookup

Instead of spending valuable time looking for customer information when someone calls -...

General

How to maximize your retail telephony solution

The retail landscape has become more digital as e-commerce has grown and customer...

General

How programmability can improve your call experience

Wouldn't you like to simplify your work life and deliver a better call...

General

How Telavox Academy makes user onboarding easy and efficient

Today, everything is becoming more virtual, including learning. Students can easily access knowledge...

General

Why should you upgrade to a UCaaS solution?

Are you still stuck with the same old PBX solution? Then it's time...

General

5 ways telephony can nurture customer relationships during economic uncertainty

In times of economic uncertainty, businesses face many challenges when it comes to...

General

Become an agile business in an uncertain market with a cloud exchange

In today’s rapidly changing business landscape, flexibility is the key to success. The...

General

More efficient production: 5 benefits of UCaaS for manufacturing companies

Learn how UCaaS can benefit manufacturing companies: streamline operations, improve collaboration, become more...

Crea

Löfbergs

Abus Nordic

Dogman

GetAccept

Proton Group

Aspia

KICKS

United Car

Webinar

Spring School part 3 – Telavox admin portal

Here we go through the most important parts of the admin portal such...

Webinar

Spring School Part 2 – Switchboard Services

Welcome to the second Spring School webinar of the year. This time we...

Webinar

Spring School Part 1 – How to manage users

Welcome to the first Spring School webinar of the year. Here we talk...

Webinar

Panel: Telephone line debate – Team telephony

How is the choice of telephony affected by the normalization of hybrid work...

Webinar

A morning with Telavox: News and customer interviews

Is there anything better than brand new features? Here we tell you what's...

Webinar

How we improve the digital workplace and its tools

During the pandemic, many of us are working from home with a variety...

Webinar

Designing for safety

Services are only as secure as how the user utilizes them. Sometimes, even...

Webinar

A telephony and switchboard solution without the headache

At Telavox, we have a solution for you in healthcare that makes your...

Webinar

5 benefits of Telavox for the logistics industry

Telavox communication solution makes the transport industry's workday easier - here's how!...