Our desktop app makes it easy to manage your telephony, switchboard, and ticketing directly from your computer. You'll have full control over your company's communications and work smoothly no matter where you are.
The entire company's telephony, switchboard and case management in your pocket! With our mobile app, you can make calls, chat with colleagues, view live statistics and manage switchboard settings - easily and smoothly, no matter where you are.
Choose how incoming calls are distributed in your queue between members.
Do you have people who should always be able to reach you, even if you are busy? With our priority number feature, important contacts like clients or the nursery can still call you, while other calls go to voicemail.
Co-listening is a great tool for training and supporting employees by allowing you to listen to their conversations in real time.
Record your phone calls for better training, safety and compliance. Recording starts automatically or manually and is stored for up to 2 years.
Create queues and call strategies for how you want your incoming calls to be handled. As a user, you have the option to log in or out of queues, on behalf of yourself or your colleagues.
