Generate detailed reports to analyze performance and identify areas for improvement.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize operations and make data-driven decisions.
Create different dashboards to keep track of how your agents are doing throughout the day. Choose to create dashboards for your queues or agents for a clear overview.
View statistics by day, week or month, monitor them in real time - directly in our app. Want reports? Easily set them up and schedule them as needed in our admin portal.
