Real-time and historical statistics based on call data. A consolidated basis for follow-up and analysis, with the option to work in ready-made views or further with raw data via API.
Generate detailed reports to analyze performance and identify areas for improvement.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize your business and make data-driven decisions.
Create different dashboards to keep track of how your agents are performing during the day. Choose to create dashboards for your queues or agents for a clear overview.
View statistics per day, week, or month, and monitor them in real time—directly in our app. Need reports? Easily set these up and schedule them as needed in our admin portal.
