Let information in your systems manage call handling when your customers call your switchboard. Would you like to automatically direct the call to the customer’s account manager or to a VIP queue? Perhaps you would like to collect the customer’s order number before the call and connect the customer to the correct department? We provide you with the building blocks to perfect all your unique needs directly in our app.
Read more about our integrations.
Personal webhooks make it easy to automate activities when we answer, make, or end a call. Connect your telephony to your existing system, such as your CRM, and trigger automatic events in your third-party system.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize your business and make data-driven decisions.
With integration into your help desk, you get a complete overview of the customer directly in your current system when someone calls. Your calls are automatically linked to existing tickets, which saves time and provides better traceability for better transparency and faster case management.
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