With Telavox in Microsoft Teams, you get a powerful telephony solution that brings together telephony, availability and calendar in one platform for easy call management.
Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.
Gather all essential functions in one place without switching between tools. Combine telephony and help desk in the same platform.
Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Get customer information automatically on incoming calls and access to the full customer profile with one click.
Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.
Gather all important functions in one place without switching between tools. Combine telephony and CRM in the same platform.
With our Brilliant integration, you can send surveys after calls have ended. Connect your selected queues and control how and when surveys are sent via Brilliant.
Visualize call statistics and analyze data directly in Power BI. Create custom graphs and charts for deeper insights and better decision-making.
Telavox AI receptionist takes care of your calls and frees up your time to focus on your guests. Thanks to the integration with Easytable, the AI receptionist can easily book, reschedule and cancel appointments - directly in Easytable, fully automatically.
Use your Google account to log in, connect your calendar and synchronize contacts with Telavox.
Optimize contact between patients and healthcare professionals with features like scheduled callbacks and multi-channel management - phone, text, chat and video.
Automate and streamline the management of employee information. Synchronise updates directly from your Microsoft account.
Use your Microsoft account to sign in, connect your calendar and synchronize contacts with Telavox.
With Telavox in Microsoft Teams, you get a powerful telephony solution that brings together telephony, availability and calendar in one platform for easy call management.
Record and store calls to meet regulatory requirements like MiFID II and GDPR. It provides full control over recordings and simplifies compliance and process improvement.
Identify with BankID directly in Telavox. Validate customer identities before or during calls easily and securely, without changing systems.
Gather all important functions in one place. Employees can focus on customer calls without switching between tools, saving time and reducing distractions.
You can easily create and customize integrations and automations yourself
with ready-made building blocks directly in our app.
Easily connect your most important systems and get relevant information directly in the call.
Want to see the customer’s email, company name and account manager? Or maybe order details? You can get all the important information right on the call to deliver an outstanding customer experience – without ever having to leave the call window. It’s that simple.
Let information in your systems guide call handling when your customers call into your switchboard. Do you want to automatically route the call to the customer’s account manager or to a VIP queue? Maybe you want to collect the customer’s order number before the call and connect the customer to the right department? We give you the building blocks to perfect all your unique needs right in our app.
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