Benefits of Telavox and 1CRM contact tracing
- Get customer information directly
See who is calling and get important information in Telavox before you answer. This allows you to handle the call quickly and efficiently. - Streamline your workflow
All relevant data is automatically retrieved from 1CRM, reducing manual work and streamlining workflow. - Easy access to customer profiles
One click takes you directly to the customer’s profile, where you get full information to provide better support.
Getting started
Getting started with 1CRM in Telavox is easy. If you’re already a customer, take a look at our support and installation document for further guidance. Your Customer Success Manager is also on hand to guide you through the process and ensure a smooth implementation.