Benefits of Telavox and Brilliant
- Automated surveys
Set which queues to trigger surveys when a call ends, and let Brilliant send them out as often as you like. This way you can easily collect real-time feedback. - Flexible control of the survey flow
Our integration allows you to customize how and when your surveys are sent. Want control over the frequency of collection? You decide when the surveys go out from Brilliant.
Get started
To start using the integration, you need to be a Brilliant customer. If you are not yet a customer, please contact Brilliant at support@brilliantfuture.se for more information. Your Customer Success Manager at Telavox will also help you get started and configure the integration.