- What's new
We are now launching AI Assist webhook* for Business. With webhook export, you can automatically...
Blog
- General
Why you should integrate case management with your telephony
One of the best tools for managing calls is a case management system....
- Technology
5 reasons to connect your telephony to Teams
Telephony + Teams is a winning combo! Microsoft Teams is a perfect platform...
- Webinar
Telavox for trade
Are you constantly looking to improve your customer service and working methods? Telavox...
- General
Easier compliance with Telavox
Compliance is more important than ever. Here we guide you on how to...
- General
How to improve your customer service with Contact Lookup
Instead of spending valuable time looking for customer information when someone calls -...
- General
How to maximize your retail telephony solution
The retail landscape has become more digital as e-commerce has grown and customer...
- General
How programmability can improve your call experience
Wouldn't you like to simplify your work life and deliver a better call...
- What's new
Telavox recognized by Forrester
We are pleased that Telavox has been named a Contender in the Forrester...
- Technology
Boost your e-commerce with the right telephony solution
E-commerce businesses are booming, and it doesn't look like the industry is going...
- General
How telephony helps manufacturers manage a diverse workforce
Although production and manufacturing companies have become better at digitizing and automating, telephony...
- General
Infographic: How waiting time affects the customer experience
We've all been in situations where we've waited for a company's customer service....
- General
8 tips for a professional welcome message
First impressions are super important - especially when your customers contact you. If...
- General
Queuing systems – how to make it as efficient as possible
Smarter call handling leads to shorter call queues. Your customers won't get frustrated...
- General
How to manage your company mobile subscription when someone leaves
Has someone quit, gone on parental leave or gone on sick leave? Here...
- General
How to manage your company’s phone licenses
In the Telavox admin portal, it's super easy to add, cancel, rebind and...
- General
Telavox live chat – more sales, more leads, higher customer satisfaction
Telavox Widget makes it easier to be available. You never miss a deal...
- General
Get more productive employees by teleworking from home
Remote working from home is becoming increasingly common. But do your employees have...
- General
How to strengthen your company’s IT security when working from home
Maintaining business IT security from home is not easy. Here are the challenges...
