- What's new
We are now launching AI Assist webhook* for Business. With webhook export, you can automatically...
Blog
- General
Infographic: How waiting time affects the customer experience
We've all been in situations where we've waited for a company's customer service....
- Webinar
Spring School Part 5 – CRM Integrations: Contact Lookup
Here we show our Contact Lookup integrations for contact search....
- Webinar
Spring School Part 4 – CC Pro and BankID
Here we go through the CC Pro add-on service and our integration with...
- Webinar
Spring School part 3 – Telavox admin portal
Here we go through the most important parts of the admin portal such...
- Webinar
Spring School Part 2 – Switchboard Services
Welcome to the second Spring School webinar of the year. This time we...
- Webinar
Spring School Part 1 – How to manage users
Welcome to the first Spring School webinar of the year. Here we talk...
- General
8 tips for a professional welcome message
First impressions are super important - especially when your customers contact you. If...
- General
Queuing systems – how to make it as efficient as possible
Smarter call handling leads to shorter call queues. Your customers won't get frustrated...
- Technology
What is a cloud gearbox?
With a cloud PBX, your business gets one solution for all its communications:...
- General
Loxodonta doubled its business thanks to Telavox
With 35 years in the business, Loxodonta has seen many solutions come and...
- General
Buying a phone at work – what applies?
Can I get VAT back when I buy a mobile phone at work?...
- General
Find the right IP telephony plan for your business
No matter where you are, you can call the same number as long...
- General
How to write a good phone policy – step by step
It's time to update your phone policy if you've installed a new telephony...
- General
Why your business needs a phone policy – and what it should look like
What should be included in a business phone policy? Everyone should have one,...
- General
10 tips for a better website chat
We give our top tips on how to maximize your website chat -...
- General
Keep this in mind when choosing the phone number for your business
How to choose the right phone number for your business? We list everything...
- General
Avoid these mistakes when buying business telephony
Is it time to update your company's switchboard and telephony services? Then there...
- General
4 reasons to install live chat on your website
Live chat on your website can be valuable in a number of ways...