Blog | Telavox | Business Telephony for Modern Companies

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Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control over your...

General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control...

General, What's new

We are now launching an upgraded version of our AI Receptionist, designed for you to be 100% in control 🚀

We are now releasing a new version of our AI receptionist with a...

General, Webinar

Webinar: Could AI handle your next 100 calls?

The phone keeps ringing. Sometimes it’s a simple customer question; other times, it’s...

Technology

How AI changes communication and collaboration

How is AI changing the way we communicate and collaborate? Watch the interview...

What's new

Telavox launches eSIM for Mobile Broadband & Twin SIM

Now we can finally offer eSIM for all our Swedish subscriptions. With our...

What's new

New scheduling feature in your switchboard

Now you can easily manage opening hours and holidays in your exchange with...

Technology

How voice-activated AI is changing the future of customer service

The development of different types of AI functionality is advancing at a rapid...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

General

Trend forecasts for business telephony and customer support in 2025

A positive customer experience is crucial to stand out in today’s competitive environment....

General

Infographic: How waiting time affects the customer experience

We've all been in situations where we've waited for a company's customer service....

General

8 tips for a professional welcome message

First impressions are super important - especially when your customers contact you. If...

General

Queuing systems – how to make it as efficient as possible

Smarter call handling leads to shorter call queues. Your customers won't get frustrated...

General

How to manage your company mobile subscription when someone leaves

Has someone quit, gone on parental leave or gone on sick leave? Here...

General

How to manage your company’s phone licenses

In the Telavox admin portal, it's super easy to add, cancel, rebind and...

General

Telavox live chat – more sales, more leads, higher customer satisfaction

Telavox Widget makes it easier to be available. You never miss a deal...

General

Get more productive employees by teleworking from home

Remote working from home is becoming increasingly common. But do your employees have...

General

How to strengthen your company’s IT security when working from home

Maintaining business IT security from home is not easy. Here are the challenges...

General

Call recording and GDPR – everything you need to know

Do you know what the rules are for recording calls at work? Here...

General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control...

General, What's new

We are now launching an upgraded version of our AI Receptionist, designed for you to be 100% in control 🚀

We are now releasing a new version of our AI receptionist with a...

What's new

Telavox launches eSIM for Mobile Broadband & Twin SIM

Now we can finally offer eSIM for all our Swedish subscriptions. With our...

What's new

New scheduling feature in your switchboard

Now you can easily manage opening hours and holidays in your exchange with...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

What's new

Update voicemails easier than ever

No more recording over and over again to update your voicemail! With our...

What's new

Telavox recognized by Forrester

We are pleased that Telavox has been named a Contender in the Forrester...

Siedle Nordic

Persson Invest

Webinar

Spring School Part 2 – Switchboard Services

Welcome to the second Spring School webinar of the year. This time we...

Webinar

Spring School Part 1 – How to manage users

Welcome to the first Spring School webinar of the year. Here we talk...

Webinar

Panel: Telephone line debate – Team telephony

How is the choice of telephony affected by the normalization of hybrid work...

Webinar

A morning with Telavox: News and customer interviews

Is there anything better than brand new features? Here we tell you what's...

Webinar

How we improve the digital workplace and its tools

During the pandemic, many of us are working from home with a variety...

Webinar

Designing for safety

Services are only as secure as how the user utilizes them. Sometimes, even...

Webinar

A telephony and switchboard solution without the headache

At Telavox, we have a solution for you in healthcare that makes your...

Webinar

5 benefits of Telavox for the logistics industry

Telavox communication solution makes the transport industry's workday easier - here's how!...