Blog | Telavox | Business Telephony for Modern Companies

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PBX

Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Nyhet

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AI Receptionist

Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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AI Assist

Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control over your...

General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control...

General, What's new

We are now launching an upgraded version of our AI Receptionist, designed for you to be 100% in control 🚀

We are now releasing a new version of our AI receptionist with a...

General, Webinar

Webinar: Could AI handle your next 100 calls?

The phone keeps ringing. Sometimes it’s a simple customer question; other times, it’s...

Technology

How AI changes communication and collaboration

How is AI changing the way we communicate and collaborate? Watch the interview...

What's new

Telavox launches eSIM for Mobile Broadband & Twin SIM

Now we can finally offer eSIM for all our Swedish subscriptions. With our...

What's new

New scheduling feature in your switchboard

Now you can easily manage opening hours and holidays in your exchange with...

Technology

How voice-activated AI is changing the future of customer service

The development of different types of AI functionality is advancing at a rapid...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

General

Trend forecasts for business telephony and customer support in 2025

A positive customer experience is crucial to stand out in today’s competitive environment....

General

Buying a phone at work – what applies?

Can I get VAT back when I buy a mobile phone at work?...

General

Find the right IP telephony plan for your business

No matter where you are, you can call the same number as long...

General

How to write a good phone policy – step by step

It's time to update your phone policy if you've installed a new telephony...

General

Why your business needs a phone policy – and what it should look like

What should be included in a business phone policy? Everyone should have one,...

General

10 tips for a better website chat

We give our top tips on how to maximize your website chat -...

General

Keep this in mind when choosing the phone number for your business

How to choose the right phone number for your business? We list everything...

General

Avoid these mistakes when buying business telephony

Is it time to update your company's switchboard and telephony services? Then there...

General

4 reasons to install live chat on your website

Live chat on your website can be valuable in a number of ways...

General

How to protect yourself against phone scams

Phone scams are on the rise and can affect anyone. What should you...

General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control...

General, What's new

We are now launching an upgraded version of our AI Receptionist, designed for you to be 100% in control 🚀

We are now releasing a new version of our AI receptionist with a...

What's new

Telavox launches eSIM for Mobile Broadband & Twin SIM

Now we can finally offer eSIM for all our Swedish subscriptions. With our...

What's new

New scheduling feature in your switchboard

Now you can easily manage opening hours and holidays in your exchange with...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

What's new

Update voicemails easier than ever

No more recording over and over again to update your voicemail! With our...

What's new

Telavox recognized by Forrester

We are pleased that Telavox has been named a Contender in the Forrester...

Stockholm Pride

JLL

Tink

Not Just Mail

Nordic Infucare

North House

Logex

Headon

Brandt Brothers Car

General, Webinar

Webinar: Could AI handle your next 100 calls?

The phone keeps ringing. Sometimes it’s a simple customer question; other times, it’s...

Webinar

Spring School Part 6 – Softphone

Welcome to the sixth and final Spring School webinar of the season. Here...

Webinar

Telavox for trade

Are you constantly looking to improve your customer service and working methods? Telavox...

Webinar

Fall School: Statistics in Meridix and Power BI

How about having all the statistics from your switchboard available directly in your...

Webinar

Autumn School: Advanced Nodes (part 2)

Continuation of the last session on Advanced Nodes, here with a focus on...

Webinar

Autumn School: Advanced Nodes (part 1)

Customize your call flows with Advanced Nodes! But how do you do it?...

Webinar

Spring School Part 5 – CRM Integrations: Contact Lookup

Here we show our Contact Lookup integrations for contact search....

Webinar

Spring School Part 4 – CC Pro and BankID

Here we go through the CC Pro add-on service and our integration with...

Webinar

Spring School part 3 – Telavox admin portal

Here we go through the most important parts of the admin portal such...