Blog | Telavox | Business Telephony for Modern Companies

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Create a seamless experience for customers and employees. Our cloud PBX gives you everything you need in one easy-to-use app.

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Collect, prioritize and share tickets in real time for happier customers and better collaboration. All in one easy-to-use app.

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Let the AI receptionist handle incoming calls, answer questions, make bookings, and transfer calls.

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Transcribe, analyze, and summarize all your calls automatically. Gain insights, save time, and enhance the call experience.

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General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control over your...

General

Why should you upgrade to a UCaaS solution?

Are you still stuck with the same old PBX solution? Then it's time...

General

5 ways telephony can nurture customer relationships during economic uncertainty

In times of economic uncertainty, businesses face many challenges when it comes to...

General

Become an agile business in an uncertain market with a cloud exchange

In today’s rapidly changing business landscape, flexibility is the key to success. The...

General

More efficient production: 5 benefits of UCaaS for manufacturing companies

Learn how UCaaS can benefit manufacturing companies: streamline operations, improve collaboration, become more...

General

How telephony helps manufacturers manage a diverse workforce

Although production and manufacturing companies have become better at digitizing and automating, telephony...

General

Infographic: How waiting time affects the customer experience

We've all been in situations where we've waited for a company's customer service....

Webinar

Spring School Part 5 – CRM Integrations: Contact Lookup

Here we show our Contact Lookup integrations for contact search....

Webinar

Spring School Part 4 – CC Pro and BankID

Here we go through the CC Pro add-on service and our integration with...

Webinar

Spring School part 3 – Telavox admin portal

Here we go through the most important parts of the admin portal such...

General

Buying a phone at work – what applies?

Can I get VAT back when I buy a mobile phone at work?...

General

Find the right IP telephony plan for your business

No matter where you are, you can call the same number as long...

General

How to write a good phone policy – step by step

It's time to update your phone policy if you've installed a new telephony...

General

Why your business needs a phone policy – and what it should look like

What should be included in a business phone policy? Everyone should have one,...

General

10 tips for a better website chat

We give our top tips on how to maximize your website chat -...

General

Keep this in mind when choosing the phone number for your business

How to choose the right phone number for your business? We list everything...

General

Avoid these mistakes when buying business telephony

Is it time to update your company's switchboard and telephony services? Then there...

General

4 reasons to install live chat on your website

Live chat on your website can be valuable in a number of ways...

General

How to protect yourself against phone scams

Phone scams are on the rise and can affect anyone. What should you...

General, What's new

Full control over your call statistics with Telavox Studio

We are now launching Telavox Studio! 📈 You can finally gain complete control...

General, What's new

We are now launching an upgraded version of our AI Receptionist, designed for you to be 100% in control 🚀

We are now releasing a new version of our AI receptionist with a...

What's new

Telavox launches eSIM for Mobile Broadband & Twin SIM

Now we can finally offer eSIM for all our Swedish subscriptions. With our...

What's new

New scheduling feature in your switchboard

Now you can easily manage opening hours and holidays in your exchange with...

What's new

SMS to Caller – Streamline customer communication

We are finally launching “SMS to Caller”, a feature that automatically sends SMS...

What's new

Update voicemails easier than ever

No more recording over and over again to update your voicemail! With our...

What's new

Telavox recognized by Forrester

We are pleased that Telavox has been named a Contender in the Forrester...

Smartphoto

Svenstigs

Protos

Fortnox

Respecta Oy

Crona Software

Bilbolaget

LINK Mobility

Erikshjälpen

Webinar

Spring School Part 2 – Switchboard Services

Welcome to the second Spring School webinar of the year. This time we...

Webinar

Spring School Part 1 – How to manage users

Welcome to the first Spring School webinar of the year. Here we talk...

Webinar

Panel: Telephone line debate – Team telephony

How is the choice of telephony affected by the normalization of hybrid work...

Webinar

A morning with Telavox: News and customer interviews

Is there anything better than brand new features? Here we tell you what's...

Webinar

How we improve the digital workplace and its tools

During the pandemic, many of us are working from home with a variety...

Webinar

Designing for safety

Services are only as secure as how the user utilizes them. Sometimes, even...

Webinar

A telephony and switchboard solution without the headache

At Telavox, we have a solution for you in healthcare that makes your...

Webinar

5 benefits of Telavox for the logistics industry

Telavox communication solution makes the transport industry's workday easier - here's how!...