Personal webhooks make it easy to automate activities when we answer, make, or end a call. Connect your telephony to your existing system, such as your CRM, and trigger automatic events in your third-party system.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize your business and make data-driven decisions.
With integration into your help desk, you get a complete overview of the customer directly in your current system when someone calls. Your calls are automatically linked to existing tickets, which saves time and provides better traceability for better transparency and faster case management.
With integration into your CRM system, you can gather all information in one place. This allows you to offer fast and relevant customer service without having to look up information manually.
Provide better customer service with automatic retrieval of customer data from your CRM. Contact Lookup makes it easy to find relevant information about the caller directly in the system, which simplifies communication and saves time in everyday life.
Create a direct link between your regular calendar and your Telavox profile status. You continue to plan your days as usual in the calendar, and we will ensure that you are forwarded correctly.
Let your systems automatically manage call handling by connecting customers to the correct department, account manager, or VIP queue. Customize flows according to your specific needs directly in our app.
