Full control over how calls are presented, both internally and externally. With caller ID in Telavox, you can see who’s calling, choose which number is displayed outbound, and control how incoming calls are handled in your organization.
Benefits of Caller ID
Identify unknown numbers
Unknown numbers can be identified via number directories even when they’re not in your saved contacts. The information also shows whether the call is from a mobile or landline and whether it’s ringing directly to a person or through a queue.
Choose which number is displayed outbound
Choose which number the recipient sees when you call out. Switch between the company’s main number, your direct number, or hidden number and customize the caller ID based on the situation and recipient.
Smart handling of important and unwanted calls
Block unwanted numbers and prioritize important contacts. This way, your organization can control which calls should take priority and reduce disruptive incoming traffic.
Internal caller ID
The company’s main number can be used externally while colleagues see extension numbers via internal caller ID. This makes it easier to see who’s calling and how the call is routed within the organization.
Get started
With caller ID as part of Telavox switchboard, you get better oversight of incoming calls. Contact us at Telavox and we’ll help you get started.
