Reports allow you to create customized reports based on various key figures and parameters. The reports can be created manually or automatically sent to selected email addresses according to your schedule. This tool is ideal for monitoring goals, identifying trends, and finding areas for improvement. Reports can be customized to specific needs, giving you deeper insights into your company’s performance.
With the integration to Power BI, you can visualize and analyze your call data, providing insights that help you optimize your business and make data-driven decisions.
Create different dashboards to keep track of how your agents are performing during the day. Choose to create dashboards for your queues or agents for a clear overview.
View statistics per day, week, or month, and monitor them in real time—directly in our app. Need reports? Easily set these up and schedule them as needed in our admin portal.
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