Tickets with WhatsApp integration is a feature that allows you to communicate directly with your customers via WhatsApp, one of the world’s most used messaging platforms. The feature serves to streamline your customer support by collecting voice and chat communication in a single platform, and lets you meet your customers where they already are.
How it works
- Meet customers where they are – WhatsApp is one of the most popular messaging platforms globally
- Integrate the channel with other tickets – and meet your customers in a channel they already know
- Unified inbox – Manage all chats in one place
- Time saving – Automate responses and streamline support
- Increased customer satisfaction – Fast and personal service in every interaction
