Discover our AI Receptionist. Always ready for your customers.

Case management

Tickets with AI

Let our AI tool capture and summarize your customer calls for more efficient tickets.

Tickets with WhatsApp

Provide customer support directly via WhatsApp – quickly, easily, and personally, in a messaging platform they are familiar with.

Collaborate on cases

Collaborating on cases enables seamless and efficient teamwork with colleagues through shared workspaces.

Internal notes

Add internal notes to cases for improved team communication.

Reply with SMS

Respond to cases via SMS for quick and easy communication with customers.

Categories for cases

Categorize cases for better structure and faster handling.

Assign owners to cases

Assign a responsible person to a case for clearer responsibility and follow-up.

Tickets

For incoming calls, tickets are created automatically. You can share the ticket with colleagues, view history, and send SMS messages to the caller. You can also use AI to transcribe and summarize the interaction with a simple click.