Let our AI tool capture and summarize your customer calls for more efficient case management.
Support customers directly via WhatsApp - quickly, easily and personally, in a messaging platform they know.
Collaborate on cases allows you to work together with colleagues in a smooth and efficient way through shared workspaces.
Add internal notes on cases for better team communication.
Respond to tickets via SMS for quick and easy communication with customers.
Categorize cases for better structure and faster processing.
Assign a responsible person to a case for clearer accountability and follow-up.
For incoming calls, tickets are created automatically. You can share the ticket with colleagues, view the history, and send SMS to the caller. You can also use AI to transcribe and summarize the interaction with a single click.
