Discover our AI Receptionist. Always ready for your customers.

Call Monitoring

Call monitoring is an excellent tool for training and supporting employees by allowing you to listen to their calls in real time.
Man with cellphone

Other popular features

Schedule events and holidays

Plan custom events and holidays in your switchboard. Save time by applying changes in bulk and ensure that your IVRs and queues are always up to date with the correct opening hours.

SMS to Caller

Make it easy to keep customers informed via SMS before, during, or after an incoming call.

My overview

My overview, located under the switchboard tab in our softphone, provides an overview of your queues and agents, including the number of calls in the queue, logged-in and available users, and the longest waiting time.