Operator is designed for those who handle large volumes of incoming calls. The tool makes it easy for professional switchboard operators and receptionists to get a clear overview of their queues and available colleagues. It’s simple to answer, park, and transfer calls to the right person directly with keyboard shortcuts. With customised templates, it’s easy to leave messages for the person the caller is trying to reach. Operator works directly in the web browser or as a PWA, without installation.
Clear overview for incoming calls
- Operator gathers incoming calls, queues, and colleagues in one clear view
- See who is calling, who they wanted to reach, and which queue they came from
- Answer, park, transfer calls, and voicemail in the same interface
- Quick search among colleagues, queues, and contacts
- Templates for faster communication to colleagues via SMS and email
Web-based and easy to roll out
- Runs directly in Chrome, Edge, or Firefox browsers
- Launch via a URL or install as a PWA for an app-like experience
- Automatically updates when the page is reloaded
Read more in our FAQ on how to get started
