Choose a new ringtone in the web app
We have a large library with a wide variety of great ringtones, or you can choose to upload your own music, so you can always choose the one that best suits your mood and personality. If you do not select a signal yourself, the default setting is Calm, which is also the most popular signal among our customers.
1. Click on the cogwheel
2. General
3. Audio and video
4. Activate “Receive incoming calls”
5. Ringtone and volume
6. Ringtone
Plan custom events and holidays in your switchboard. Save time by applying changes in bulk and ensure that your IVRs and queues are always up to date with the correct opening hours.
Make it easy to keep customers informed via SMS before, during, or after an incoming call.
My overview, located under the switchboard tab in our softphone, provides an overview of your queues and agents, including the number of calls in the queue, logged-in and available users, and the longest waiting time.
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