With our popular call recording feature, you can record incoming calls to your landline numbers, mobile numbers, and your queue system. You can use your recorded calls for training, security, and regulatory compliance.
Choose to integrate with Touch Technologies or GuardREC to help you comply with laws and regulations such as MiFiD II. You can also identify callers with our BankID integration for increased security. Outgoing and incoming calls are recorded and stored for 24 months, and it is easy to add or remove recordings.
Please note: You need permission to listen to the recorded calls. Administrators with permission can access all recorded calls.