Discover our AI Receptionist. Always ready for your customers.

With our popular call recording feature, you can record incoming calls to your landline numbers, mobile numbers, and your queue system. You can use your recorded calls for training, security, and regulatory compliance.

Choose to integrate with Touch Technologies or GuardREC to help you comply with laws and regulations such as MiFiD II. You can also identify callers with our BankID integration for increased security. Outgoing and incoming calls are recorded and stored for 24 months, and it is easy to add or remove recordings.

Please note: You need permission to listen to the recorded calls. Administrators with permission can access all recorded calls.

Call Recording

Record your phone calls for improved training, security, and regulatory compliance. Recording starts automatically or manually and is saved for up to 2 years.

Other popular features

Schedule events and holidays

Plan custom events and holidays in your switchboard. Save time by applying changes in bulk and ensure that your IVRs and queues are always up to date with the correct opening hours.

SMS to Caller

Make it easy to keep customers informed via SMS before, during, or after an incoming call.

My overview

My overview, located under the switchboard tab in our softphone, provides an overview of your queues and agents, including the number of calls in the queue, logged-in and available users, and the longest waiting time.

Get a tailored demo and quote for your business

See how Telavox can save time and improve communication in your business. Our experts will guide you through a demo and give you a tailored quote.

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