Profiles are designed to help you easily communicate your availability to both customers and colleagues. With profiles, you can display your status, for example, if you are at lunch, in a meeting, or on vacation.
At the same time, you can control how calls are handled and which number is displayed externally, ensuring the right calls reach the right person in the right situation.
Benefits of Personal Profiles
Clear Everyday Availability
Easily show if you are available or busy, so both customers and colleagues know your status.
The Right Calls Get Through
Control which calls are forwarded in different situations and minimize interruptions when focus is needed.
Easier Team Collaboration
A shared understanding of availability creates better flow and fewer internal misunderstandings.
Flexible Control Without Extra Work
Profiles can be activated with a click, scheduled in advance, or linked to your calendar for automatic management.
Ready for Add-ons and AI Support
Combine with other add-ons, such as personal call recording or AI-based transcription, for a more efficient workflow.
Get started
Make it easy for employees to manage their everyday availability. Start by activating and configuring personal profiles in the Telavox app.
Need support? Contact Telavox sales and we’ll help you get started.
