Transfer calls to the right person directly in the app, whether you’re working on mobile or desktop. Send calls to colleagues, groups, or queues and make sure every call reaches the right place—even when you’re on the go.
How Call Transfer works
Direct transfer
Calls can be transferred directly to a colleague, group, or queue—right in the app on mobile or desktop.
Assisted transfer
With assisted transfer, the call is put on hold while you first check with your colleague before transferring it.
Transfer with speed dial
For recurring transfers, you can use speed dial to easily forward calls to the same colleague, group, or queue.
Automatic call forwarding
If the call can’t be answered, it’s automatically forwarded to a colleague, a queue, or voicemail.
Part of the Telavox switchboard
Call Transfer is part of the Telavox switchboard and is used together with the other features.
Get started
Want to make it easier to transfer and manage calls day to day?
Contact Telavox Sales and we’ll help you get started with the right features.
