Discover our AI Receptionist. Always ready for your customers.

Windows/MacOS desktop app

Elevate your company’s communication with the Telavox desktop app. Manage calls, switchboard functions, and customer dialogues in one place, providing your team with a simpler, faster, and more professional way of working.

Consolidate telephony, switchboard, and case management directly on your computer with our desktop app. Improve focus at work and ensure calls are handled professionally.

Make, receive, and transfer calls, manage profiles, and see colleagues’ status – all within the same interface where you already work.

The app includes call lists, voicemails, chat, and shortcuts to central switchboard functions, such as logging in and out of queues or controlling how calls are distributed within the team. Or use real-time statistics to get a quick overview of workload and activity.

When telephony, collaboration, and follow-up converge in the same workflow, work becomes both smoother and more efficient.

Get started

Do you want to work smarter? Contact us at Telavox, and we’ll help you find the right solution, whether you are a new or existing customer.

Other popular features

Schedule events and holidays

Schedule how your switchboard should handle calls during public holidays, vacation periods, and other special dates. Opening hours, messages, and call flows are automatically activated when the period begins.

SMS to Caller

Make it easy to keep customers informed via SMS before, during, or after an incoming call.

My overview

In the Telavox app, leaders and managers can get a quick overview of current staffing and queue status.